Auto Owners Insurance
Auto Owners Insurance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Auto Owners Insurance has 1.7 star rating based on 20 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Agent was easy to work with, Sold me a good policy, Some what reasonable rates.
Cons: Refuse to pay claims, Arrogance, Cheating.Recent recommendations regarding this business are as follows: "pricey but excellent", "Avoid Auto-Owners Insurance.", "Not only walk away from Auto Owners Insurance, Run", "Home owners it’s either good or bad- not consistent.", "do not use Auto Owners Insurance".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Auto Owners Insurance has 1.7 star rating based on 20 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Agent was easy to work with, Sold me a good policy, Some what reasonable rates.
Cons: Refuse to pay claims, Arrogance, Cheating.Recent recommendations regarding this business are as follows: "pricey but excellent", "Avoid Auto-Owners Insurance.", "Not only walk away from Auto Owners Insurance, Run", "Home owners it’s either good or bad- not consistent.", "do not use Auto Owners Insurance".
Most users want Auto Owners Insurance to offer a solution to their issues.
Consumers are not pleased with Exchange, Refund and Cancellation Policy and Customer service. The price level of this organization is high according to consumer reviews.
Media from reviews
Excellent claims service
User's recommendation: pricey but excellent
Dishonest Insurance company
In 2015, I was involved in a head on truck crash, I had Auto Owner Insurance coverage and had UMI coverage which came into play. We sent in a claim on that policy!
When the claims department for Auto Owners got the notice, they wanted lots of paperwork. After sending stacks of paperwork and Auto Owner Claims department they would always say either they didn't get it, or they lost the paperwork, and we had to resend it several times. When Auto Owner Insurance realized they had a sizable claim on their hands here comes the sleaze ball attorneys that Auto Owners hired, Auto Owner Insurance and their sleazy attorneys reviewed the claim for three years till the statute of limitations for filing a lawsuit was almost up then they denied the claim, and we had to sue Auto Owners Insurance! It took two years and about 8 months to get to court with all the Auto Owner's Insurance games that they play, and all needless motions to create delays and stall tactics by Auto Owner sleazy attorneys, they filed motion after motion in court to delay and drive-up costs to try to get you to give into them and take pennies on the dollar.
Auto Owner made me a believer that their philosophy is they would rather pay their sleaze ball attorneys hundreds of thousands of dollars then come to the table and give you a fair settlement! These sleaze ball attorneys hire so-called experts and anyone who will say anything bad about you to come to court and testify against you!!
These attorneys they hire are such lowlife drama filled sleaze balls in court they should be up for an Academy Award, trust me!! Auto Owner Insurance is a terrible company with very poor morals and zero business ethics, if you're looking for an insurance company who is fair and ethical and will be there when you need them, don't choose Auto Owners Insurance, they are the worst of the worst and as unethical as they come!
- Cheating
- Refuse to pay claims
- Poor dishonest claims service
Preferred solution: Let the company propose a solution
User's recommendation: Not only walk away from Auto Owners Insurance, Run
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Draper, UtahVehicle valued too low after collision
- Agent was easy to work with
- Adjuster offered a low value
Preferred solution: $5700 fair price of car value.
User's recommendation: Avoid Auto-Owners Insurance.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Mesa, ArizonaHome owners
Agent called, the disagreement is the distance from metro Phoenix or nearby to ajo is roughly 100 miles, auto owners will not pay additional costs for mileage or housing to man the job. I also think the remoteness of where I live is something the insurer should have...
Auto Owners grouped my zip code into zip codes within 30 miles of Phoenix. Auto owners will not compensate the roofing company for added cost, time and travel to do the job. The difference is almost 4000.00.
Indemnity should apply, and they need to make me whole, my out-of-pocket is substantial to complete this job. Beware of Auto-Owners, just another insurer willing to screw the customer and contractor to save that bottom dollar.
- Refuse to pay claims
Preferred solution: Deliver product or service ordered
User's recommendation: Home owners it’s either good or bad- not consistent.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Greensboro, North CarolinaAwful claims service
- Poor dishonest claims service
Preferred solution: Let the company propose a solution
User's recommendation: do not use Auto Owners Insurance
Poor Service and miss information
- Some what reasonable rates
- Poor service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAge verification stated in claims report is incorrect
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Aurora, ColoradoHomeowners insurance claim for auto owners home insurance
More detailed information to follow. Still not positive
Preferred solution: Deliver product or service ordered
Denied Claim
User's recommendation: Buyer Beware
Refusing to pay claime
- Refuse to pay claims
Preferred solution: Deliver product or service ordered
User's recommendation: Find a real company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSCAMMED OUT OF MONEY
Preferred solution: Full refund
User's recommendation: Go some where else
Resolved: Auto Owners in Bankrupt Beware
Company fixed the issue and I have been provided with full refund.
Preferred solution: Full refund
User's recommendation: Stay away from this company there are insolvent
Shout out to your employee Todd Nichols.
User's recommendation: Always go with Auto Owners.
Insurance Expert Talks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerProblem claiming roadside assistance coverage
- Sold me a good policy
Preferred solution: Full refund
User's recommendation: Make sure ahead of time that your data is available to the insurance company!
Auto Owners Insurance is Insolvent
User's recommendation: Stick with a Nationally recognized insurance company!
Negative five! I do not recommend this company!
User's recommendation: I would recommend you stay away from Auto Owners and check your policy very very carefully. Dont trust your agent to get anything correct.
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Auto-Owners Insurance Co. Claims Department!!!
Mission Statement. DENY - DENY - DENY.